Author: Dimitri Osler

What’s Next? Chatbots and Workstreams

Today, successful organizations must be dynamic and able to respond quickly to feedback. A new UC platform is the information system of this lean revolution.

Start Simple, Add Later

In one of the previous blog articles (Introducing Lean Communications), I explained how lean communication can improve the way organizations work. This approach must also

How To Manage Accounts Creation

When installing a new system, it is hard to escape the paradigm of creating yet another user database and new passwords for each one of

Reviewing Service Continuity Scenarios

Depending on how critical the UC service is for the organization, it might be necessary to put service continuity scenarios in place, including: Failover: a

Selecting PoE Switches

In the previous article we discussed why network reliability is crucial for UC solutions. This time I will explain why PoE switches are important to grant

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