Category: Technical Posts

What is Telephony, and Which Type Is Most Effective?

austen.read-mcfarland 9 May 2022

Better understand modern approaches to voice communications At its simplest, telephony just means the technology we use to talk to one another at a distance.

how cyberattacks threaten your phone system

Securing Your PBX Against Cyberattacks

austen.read-mcfarland 2 May 2022

The 5 Most Common PBX Hacking Methods & How to Counter Them

4 Big Reasons to Update Your VoIP Devices

austen.read-mcfarland 25 April 2022

Hard Facts About Why Upgrading Hardware is Essential Even with how much businesses are investing in the cloud, the fact remains that hardware is essential

CRMs need integrations to function at their best

Your CRM is (Almost) Useless Without Integrated Communications

austen.read-mcfarland 18 April 2022

The missing piece for customer data is tracking how you talk to them If you frequently interact with customers, then I don’t have to tell

VoIP may transform your business procedures

What Is VoIP? Why This New Tool May Transform Businesses

austen.read-mcfarland 28 March 2022

Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder “what is VoIP?” — whether they mean